ONLY COMPATIBLE WITH PIVOT BIKES, SUITS LATER MODEL 12mm REAR AXLE DROPOUTS.
Please check your current derailleur hanger is the same before ordering.
If your unsure, please call with model info or send us a picture.
Price & Product "TRY" Guarantee... Often IN-STORE we have the the product you are searching for, but in our efforts to offer customer service in-store, we have not been able to afford the time to advertise the product online. So YVC's Price & Product "TRY" Guarantee is your chance to simply ask us... Ask us for product availability, product details, prices etc and we will always TRY our best to help.
We Guarantee to "TRY" when we are "ASKED"
Biggest In-Store Range... Guaranteed... Pay us a visit, we dedicate our time to offering an In-Store Experience, and are proud of our In-Store Range...
The More info the better...!!! As a Real Bike Shop our aim is to offer 3 things: the BEST SERVICE, the RIGHT ADVICE and the CORRECT PRODUCT...
To be sure we can offer this service, we need Info about YOU... When contacting us, please add your phone number and any helpful info about you or the product.
Interest Free Finance:
Certegy Ezi Pay is a Fantastic Service that is Affordable, Risk Free and Easy to Understand and Apply... We perform dozens of Certegy Finance deals, so be sure to Call us for more Info.
Who is YVC:
Located at the Gateway to the Yarra Valley, we Pride Ourselves on Offering the Biggest and Best Range of Bikes Available for ALL Genre's...Service & Advice is our number 1 priority, so be sure to get in contact, ask us the questions you need the answers to...
We Aim to Promote Cycling in all forms...As a Family Business, we rely on local cyclists who regularly ride, therefore making an educated choice that you are happy with is our priority...!
Please Note: We try our best to keep our advertised bikes up to date, we do however sell bikes every day. To ensure the Size, Model or Colour you want is in-stock, please call or visit us first...
SHIPPING: Please be aware that when purchasing a bicycle that the shipping rate advertised is the 'base' shipping rate that may be charged. Depending on your location shipping costs may increase. If you would like an accurate shipping cost please contact the store. It is also advisable to have your delivery to a business address (actual store front or warehouse/factory) where someone can sign for your delivery. Residential deliveries can be arranged but do cost a little extra and have to be marked with 'Authority To Leave' at buyers risk. Please also note that not all bike brands can be shipped to all locations, please call for further details.
Shipping & Delivery Policy
Lapierre, Giant, Santa Cruz and Norco Bikes Cannot be Shipped in a Box, so if your Interstate & You or someone you know and trust Cannot Pick up Bike from us In-Store, YVC Cannot sell this to you.
Kona & Pivot CAN Be shipped anywhere In Aus... Shipping costs for bikes varies based on location, please call for an accurate quote...
Exchange, Returns, and Refunds Policy
Please choose carefully before you buy.
For faulty products, Yarra Valley Cycles offer a 14 DAY REPLACEMENT WARRANTY, from the date you receive your product. They do not offer a satisfaction guarantee on any of their products, however due to their high level of customer service, they will always endeavour to keep customers happy and satisfied.
If your product is faulty, it will be replaced with an identical product. If they cannot replace the product, they will offer you the option of choosing another product of the same value, or provide you with a refund for the total value of the faulty product.
Please note: Standard postage fees apply to all return orders. Where the return relates to a faulty item, the replacement product will be sent out to you, at no charge, within 5 working days from the date we receive the faulty product.
When returning your product, please make sure you provide the following details:
- Your full name
- Your order number
- Reason why you are returning the product
- Your instructions informing us how you would like the issue resolved.
Please include the original order confirmation or invoice you received with your product. Also, if you haven't previously provided a contact phone number, please include this with your return. This will ensure the issue is resolved quickly, should anyone need to contact you.